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Shipping policy
Shipping Policy
1. Order Processing Time
All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
2. Shipping Time
Once your order has been processed, it will be shipped within 7 business days. Please note that shipping times may vary depending on your location and any unforeseen circumstances.
3. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. The estimated delivery time after shipping is 7 business days.
4. Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has been shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
5. International Shipping
At this time, we only ship within India. We do not offer international shipping.
Return Policy
1. Return Eligibility
You have 5 days from the date of delivery to initiate a return. To be eligible for a return, the item must be in its original condition, unused, and in the original packaging. You must also include the receipt or proof of purchase.
2. Return Process
To initiate a return, please contact our customer service team at [Customer Service Email] within 5 days of receiving your item. We will provide you with instructions on how to return the item.
3. Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
4. Refunds
Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
5. Non-Returnable Items
Certain types of items are non-returnable, including perishable goods, custom products, and personal care items. Please check the product description before making a purchase.